Terms of service of Salonty Sp. z o.o.

§ 1 General provisions

1. 1.
   These terms set out the conditions on which Salonty Spółka z ograniczoną odpowiedzialnością, with its registered office at ul. Piekary 7 in Poznań (NIP: 7831768463, KRS: 0000707394), provides services consisting in the short-term rental of furnished and equipped premises, and the conditions for making reservations.
2. 2.
   Definitions:

   1. a. Landlord – Salonty Spółka z ograniczoną odpowiedzialnością;
   2. b. Short-term rental – a short-term lease agreement within the meaning of the Act of 23 April 1964, the Civil Code, to which the provisions of the Act of 21 June 2001 on the protection of tenants’ rights, the municipal housing stock and the amendment of the Civil Code do not apply;
   3. c. Tenant – a person or other kind of entity using the services provided by the Landlord.
   4. d. Venue – premises made available by Salonty Spółka z ograniczoną odpowiedzialnością with its registered office in Poznań;
   5. e. terms – these terms;
   6. f. contact telephone – 508 007 450
   7. g. contact email – kontakt@salonty.com
   8. h. website – www.salonty.com

§ 2 Subject of the service provided

The subject of the service provided by the Landlord is the short-term rental of premises whose features are set out in the short-term rental offer. The agreement covers the rental of the premises and nothing else. The Landlord provides the Tenant with no additional services. In particular, the Landlord does not provide the Tenant with hotel services (accommodation, storage of belongings and so on), transport, tourist or catering services, unless the parties individually agree otherwise.

§ 3 Reservation

1. 1.
   Premises are reserved through the reservation system available on the website www.salonty.com.
2. 2.
   Credit card and e-transfer transactions are settled through Tpay SA.
3. 3.
   The only permitted forms of payment are the electronic transfers offered through Tpay.com (among others: Visa and Mastercard payment cards, bank transfers, BLIK, Google Pay, Apple Pay). Cash is not a permitted form of payment.
4. 4.
   A reservation is conditional on the Tenant paying the full rental price through the Tpay SA platform, to which the Tenant will receive a link by SMS or by email.
5. 5.
   A reservation is made in the name of the person or company making the payment.
6. 6.
   Making a reservation is equivalent to the Tenant confirming that they have read and accepted the provisions of these terms.
7. 7.
   By making a reservation, a person confirms that they are over 18.
8. 8.
   A reservation is made at the moment the Landlord’s account is credited with funds constituting the full payment.
9. 9.
   Making a reservation also constitutes the conclusion of a lease agreement for the premises between the Landlord and the Tenant on the conditions set out in these terms.
10. 10.
    In the cases set out in § 3(1)(a-d), if a reservation cannot be accepted, the Tenant will be informed by email or by telephone that the reservation has not been accepted.
11. 11.
    Once the reservation has been made by paying in full as described above, the reservation will be confirmed and the Tenant will receive an email or SMS confirming that the funds have been credited to the Landlord’s account, together with all the details necessary to make use of the stay, including the access code to the premises, which the Tenant receives by email or by SMS.

§ 4 Changes to a reservation and cancellation of a reservation

1. 1.
   A change to a reservation may cover a change of the reservation date.
2. 2.
   A reservation is changed by cancelling the previous reservation and creating a new one, in the manner described in § 3 above.
3. 3.
   Where the Tenant cancels a reservation 35 days or more before the rental of the premises begins, the Landlord will promptly refund the Tenant the full amount paid. Where the Tenant cancels a reservation less than 35 days but 25 days or more before the rental of the premises begins, the Landlord will promptly refund the Tenant half of the amount paid. Where the Tenant cancels a reservation less than 25 days before the rental of the premises begins, the Tenant is not entitled to a refund of the funds paid.
4. 4.
   Irrespective of the above, the Tenant may move the reservation date once, free of charge, to another available date, subject to the availability of the premises on the chosen day.
5. 5.
   The cancellation policy set out in point 3 above applies only to reservations made after 16.03.2026. Reservations made before that date are subject to the cancellation conditions in force at the time they were made. The cancellation rules above may be modified where the Tenant purchases a package that directly communicates different cancellation conditions.
6. 6.
   The company reserves the right to ask Guests to leave the Venue if their reservation is not paid for in the given time slot.

§ 5 Start of the rental

1. 1.
   The premises are handed over to the Tenant on the first day of the rental at the time set out in the reservation, unless the parties agree otherwise.
2. 2.
   The Landlord is not liable to the Tenant for any delay in handing over the venue arising from causes beyond the Landlord’s control.
3. 3.
   The premises are handed over on condition that the Tenant has paid the whole rental price, in the manner described in § 3(2) of these terms.
4. 4.
   The Tenant is obliged to inform a representative of the venue immediately of any damage or missing items found in the apartment, through the Facebook Messenger communicator, in a message addressed to the Salonty profile.
5. 5.
   A detailed list of the basic equipment of the premises is made available to the Tenant on the website www.salonty.com.
6. 6.
   The actual equipment of the premises may differ slightly on the day of the event.
7. 7.
   If any equipment is found to be missing, the Tenant is obliged to inform the Landlord immediately in the manner described in point 4 above.
8. 8.
   If missing equipment is not reported, the Tenant is not entitled to financial compensation for the event.

§ 6 Obligations of the Tenant

1. 1.
   The number of people who may use the premises is limited to the number given in the description of the premises published on the website, or agreed with the Landlord.
2. 2.
   The use of open flames on the premises is prohibited, as is the use of electrical devices that are not part of the equipment of the premises. This does not apply to chargers and power supplies for audio/video and computer equipment.
3. 3.
   The Tenant is obliged to observe health and safety and fire regulations on the Venue’s premises and, in exceptional situations, to follow the instructions of the Venue’s staff.
4. 4.
   Any activity contrary to the law is prohibited on the Venue’s premises, in particular activity carrying criminal liability, including the sale and distribution of drugs or other psychoactive substances, the consumption of alcohol by minors and of intoxicants, the sale of weapons or explosives, the provision or use of services of a sexual nature, and procuring.
5. 5.
   The Tenant is obliged to use only the audio equipment located at the Venue.
6. 6.
   The Tenant is obliged to observe the rules of good neighbourly conduct and order in front of the premises, and to use the premises in accordance with their social and economic purpose.
7. 7.
   Where it is found that the Tenant is using the premises in breach of the rules of good neighbourly conduct, contrary to their social and economic purpose, or is breaching the rules in points 2, 3 and 4 above, the Night Patrol has the right to enter the premises and immediately stop the event organised by the Landlord.
8. 8.
   In the situation referred to in point 7 above, the Landlord is not entitled to a refund of the price paid by him for the rental of the premises.
9. 9.
   The Tenant may not sublet the premises or pass them to third parties, even if the period for which they paid the fee due for the stay has not expired.
10. 10.
    The Tenant has no right, without the prior written consent of the Landlord, to carry out any repairs or to make any improvements or changes to the premises. The Tenant is obliged to inform the Landlord immediately of the need for repairs or improvements. The Tenant is not entitled to demand reimbursement from the Landlord for improvements made, unless the parties agree otherwise in writing, on pain of nullity.
11. 11.
    The Tenant is obliged to report immediately any damage they cause during the stay. The Tenant covers the value of all damage and of putting it right, priced in § 9 on pages 5 and 6 of these terms. The Tenant also bears full liability for damage caused by people present on the premises with their consent or knowledge.
12. 12.
    The Tenant bears full material and legal liability for all kinds of damage, harm and destruction to objects, equipment and devices within the premises and the Venue arising through their fault or the fault of people in their care or present at their invitation.
13. 13.
    If any differences are found between the list of the equipment of the premises and the actual state, or any damage is found, this must be reported to the Landlord on taking possession of the premises in the manner described in § 5(4) of these terms. Otherwise it is assumed that the equipment of the premises was complete and the premises themselves were free of any damage.
14. 14.
    The Tenant bears full liability for damage caused to other Tenants of premises located at the Venue, including to the property of those people.
15. 15.
    The Landlord is not liable for the loss of or damage to belongings and devices brought into the Venue by the Tenant or by participants in the event.
16. 16.
    The Landlord is not liable for any damage arising from use of the Venue contrary to the rules laid down by law and by the provisions of these terms, caused by Tenants or by third parties.
17. 17.
    The Landlord is not liable for any harm suffered by the Tenant or their guests, including all kinds of injuries, trauma, damage to health and death.
18. 18.
    Representatives of the Landlord have the right to enter the premises in order to deal with a fault, or where a reasonable suspicion arises that the Tenant is breaching the provisions of these terms. Where the Tenant is not present on the premises, the Landlord’s representatives will contact the Tenant immediately.
19. 19.
    The Venue is returned up to 15 minutes after the time agreed when the reservation was made. Returning the Venue more than 15 minutes after the time agreed in the reservation requires the Night Patrol to be informed in advance. The Tenant is obliged to agree the time of returning the premises with a representative of the Landlord.
20. 20.
    The Night Patrol is not obliged to arrive at the time the event ends, nor to take any action to ask guests to leave.
21. 21.
    The Landlord reserves the right to charge an additional fee for an unplanned extension of the stay at the hourly rate shown on the Venue’s website.
22. 22.
    The Tenant bears full financial liability where fire safety rules are not observed or are ignored by the Landlord and their guests, resulting in the intervention of the fire brigade or in the Landlord being charged any costs.

§ 7 Prices

1. 1.
   The rental price includes the costs of: cleaning and the supply of utilities to the premises (electricity, water, gas and sewage disposal, as well as refuse collection). The Tenant bears no additional costs for utilities.
2. 2.
   An additional fee for the Night Patrol is not added to the rental price for all events in Poznań running past 22:00. The Night Patrol provides assistance when the Tenant calls it on the number received on the day of the event.
3. 3.
   For the service performed, the Landlord will on request issue an invoice without the Tenant’s signature covering the proper performance of the lease agreement. The invoice will be delivered to the Tenant electronically to the email address indicated by the Tenant. The rental price includes the costs of: cleaning and the supply of utilities to the premises (electricity, water, gas and sewage disposal, as well as refuse collection). The Tenant bears no additional costs for utilities.
4. 4.
   The rental price does not include the cleaning of vomit.
5. 5.
   An additional fee for the Night Patrol is not added to the rental price for all events in Poznań running past 22:00. The Night Patrol provides assistance when the Tenant calls it on the number received on the day of the event.
6. 6.
   For the service performed, the Landlord will on request issue an invoice without the Tenant’s signature covering the proper performance of the lease agreement. The invoice will be delivered to the Tenant electronically to the email address indicated by the Tenant.
7. 7.
   On Special Days during holiday periods (for example Andrzejki, Halloween, New Year’s Eve) the Landlord reserves the right to increase the price shown in the price list.

§ 8 Complaints

1. 1.
   The Tenant may submit written or emailed complaints to the Landlord at its address concerning the rental of the Venue no later than 14 days from the day on which the rental of the Venue ended. The Landlord’s correspondence address is ul. Piekary 7, 61-823, Poznań (kontakt@salonty.com)
2. 2.
   The Landlord should consider the complaint within 14 days of receiving it and provide written explanations within that period.

§ 9 Schedule of damage charges

1. 1.
   The Tenant is obliged to cover material damage caused at the Venue during the event by participants in the event within 7 days of the day the event ended.
2. 2.
   The Landlord is obliged to indicate by photograph the damage caused that requires repair, and to pass the evidence to the Tenant by email and/or by telephone.
3. 3.
   In extreme cases the Landlord has the right to release the Tenant’s details to the injured person or to law enforcement authorities.
4. 4.
   A client making use of Open Days bears full financial liability where they leave a mess behind or cause damage.
5. 5.
   If the Tenant has caused damage during a previous rental of a salon, the Landlord reserves the right to charge a refundable deposit of 500 zł before the next rental.
6. 6.
   The prices given in the schedule of damage charges are gross prices.
7. 7.
   Minor, accidental damage to glassware and tableware falls within ordinary use of the premises and is not a basis for a charge. The parties treat as ordinary wear a loss or damage not exceeding 5% of the number of items of the given type of equipment made available in the premises, but not fewer than 4 items.
8. 8.
   Loss or damage above the threshold set out in point 7 is covered by the Tenant in full, counting each item above the threshold according to the schedule below and, for items not listed in it, according to the cost of buying a new item of the same kind.
9. 9.
   The basis for establishing the number of items is the list of equipment referred to in § 5(5) and the state found after the event has ended. A Tenant who did not report missing items on taking possession of the premises in the manner described in § 5(4) may not rely on the equipment having been incomplete before the event.
10. 10.
    The Landlord sets the cost of damage incurred and of repair services by the following schedule:

§ 10 Final provisions

1. 1.
   All the necessary contact details, including the email address and telephone number for contacting a representative of the Landlord on matters concerning the rental, including reservations and arrangements for handing over the premises, are published on the website.
2. 2.
   The law applicable to disputes between the Landlord and the Tenant arising from the relationships governed by these terms is Polish law.
3. 3.
   In matters not governed by the provisions of these terms, the provisions of the Act of 23 April 1964, the Civil Code, apply.
4. 4.
   Disputes will be resolved by the court with jurisdiction over the Landlord’s registered office.